Ra Salon & Spa is seeking a Salon Manager. If you think your qualifications match the role, fill out the form and submit your resume.

Overview
Ra’s Salon Manager oversees hair-and-spa-related services and ensures that the salon is clean, organized and well-staffed. You will report to the owner information such as revenue, budget needs, staffing changes, clientele satisfaction, inventory issues, and salon upkeep. Salon experience preferred.

Client Satisfaction
One of the most important roles of the salon manager is to keep a strong client base and ensure customer satisfaction. As the salon manager, you must talk to clients with a friendly tone and engage them in conversation. If a client has an unpleasant experience, address and resolve the issue, noting our specified protocol for escalation. Greet customers when they enter the salon, making eye contact and showing genuine interest in their beauty care needs.

Salon Upkeep
Managers must ensure the facilities are well-maintained. You will establish and enforce policies that require service providers to uphold and maintain Washington State’s safety and sanitation standards. You may also need to clean floors, bathrooms, sink areas and mirrors as needed. Creatively design the waiting area so current reading materials and comfortable seating are available to clients. You will also be in charge on the designing the check-in desk area to ensure appropriate product placement and promotion.

Staff Hiring and Supervision
The salon manager is responsible for hiring and supervising staff. As the staff supervisor, you must ensure that employees dress according to salon standards, conduct themselves professionally, and follow salon rules. When these standards aren’t met, the responsibility falls on you to reprimand the offending employee.

Financial Policies
The salon manager must adhere to the owner’s financial policies and ensure that all cosmetologists follow those guidelines. You must keep financial records, make deposits, issue payroll, pay vendors and ensure salon invoices are paid. Accounting software can help you report and track all of this information.

Inventory Management
Product sales are a significant part of the salon. Ensure that shampoos, conditioners, styling products and other cosmetics are available for customer purchase, and keep inventory of the product lines. You will also need to ensure there are products for in-store salon use. Computer software can also help with inventory reporting and assessment.

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